Our web address is: https://www.onoranchor.com
Cookies:
We do not utilize the cookie function.
We share your data with:
No one!
How long we retain your data:
If you place an order, your information, the order and its metadata are retained indefinitely. This is so we can track our orders. We do not store your credit card information on this website.
What rights you have over your data:
If you have placed an order of filled out a contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating taxes
- Send you marketing messages, if you choose to receive them
Who on our team has access:
Members of our team have access to the information you provide us. Administrators can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
- Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others:
Nothing
Payments:
We accept payments through Heartland. When processing payments, some of your data will be passed to Heartland, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Heartland Privacy Policy for more details.